CUTTINGS... has been in continuous production since 1990. Past editions from Issue 100 can be downloaded by clicking on the issue number below. For the text of leading articles from editions 1 to 50, click here. For the text of leading articles from editions 51 to 100, click here.

Cuttings 153
  • Have better arguments online (and face to face when allowed!) - an excellent analysis on why we have become more polarised in our discussions and what to do about it.

Cuttings 152
  • Changes in Social Attitudes A summary of the current state of generational social trends as seen in research collated by SAMI Consulting
  • The Future of Work in Europe A McKinsey report into work and employment trends in Europe with particular attention on the fall out from COVID, the trend to automation and the demographics of Europe.
  • Google’s Research into Managers What makes a good manager at Google - and managers do make a difference, they are not an extra layer of unnecessary bureaucracy (according to Google’s own research)

Cuttings 151
  • How to get the best from hybrid teams with many more teams operating remotely or semi-remotely, some thoughts on good practice.
  • Most managers don’t know how to coach… but they can learn managers think they are coaching when they are merely telling. Some training priorities and tips from HRZone
  • HR for a new personalised age HR and management policies and practices need to change in order to reflect the total flexibility required in the ’new normal’ and the need to measure though outputs and outcomes not inputs.

Cuttings 150
  • Adding value to the virtual classroom Ben Johnson shows how the trainer/coach is essential in a follow up to his Cuttings 147 article
  • Two dimensional meetings don’t have to be flat PwC share some tips on making online meetings more effective and fun
  • Work is something you achieve, not somewhere you go Too many organisations and managers view work as a place, so don’t capitalise on the benefits of flexible, remote working

Cuttings 149
  • Post-COVID HR Leadership - some thoughts for the ’new normal’ for HR strategy
  • Beating the Blues - Harvard happiness and well-being researchers apply their thinking to the current situation
  • Isolation can have benefits - beware of the impact of too much collaboration (either remotely or face to face) which tends to ‘level down’ outcomes to the more mediocre.
  • Cuttings 148
  • COVID-19 and gender equality The crisis may have a positive benefit if businesses recognise the opportunity to check their biases
  • Engage one team at a time Don’t forget the intact work team when involved with multiple parallel change
  • Mental health issues Many people are experiencing mental health issues for the first time

Cuttings 147
  • Tips for virtual classrooms - some ideas from long term associate Ben Johnson and his colleagues who have been thrust into remote workshop delivery
  • Zoom drains your energy - some insights about why online meetings are tiring
  • Effective virtual meetings - timely tips from the MindTools team

Cuttings 146
• A guide to managing your (newly) remote workers -
some topical thinking from a recent HBR article
  • 7 top tips on remote working - the key findings from my current research when presenting a webinar for a client.
  • Hire the first person who applies… - if you are needing to recruit quickly, some interesting results from The Body Shop on ‘open hiring'

Cuttings 145
  • How to connect remote teams some ideas to bridge the interpersonal gaps in remote working.
  • 10 pointers to HR strategy in the 2020s a look at some of the current HR trends.
  • Do you walk the talk? behavioural and neurological research suggests that we all contradict our stated values, without realising.

Cuttings 144
  • The power of listening in helping people change - some interesting results from just listening from an HBR article
  • Using people analytics intelligently - some examples of how people analytics have been used to help change efforts.
  • Why virtual teams fail and how to avoid them - four key issues and solutions to improve remote team working

Cuttings 143
  • A bonus culture can be corrosive -  some business school lab experiments add weight to the growing body of knowledge that individual bonuses do not work.
  • 6 reasons we make bad decisions -  common mindsets that are detrimental to decision making
  • Where does a matrix add value? -  don’t push the matrix too far down the organisation where it just creates costs and confusion.

Cuttings 142
  • The Wisdom of Charles Handy - excerpts from his new book
  • Successful Teams According to Google - a report on their 2 year study into what makes a successful team
  • Feedback is a Gift - some reminders of what makes for successful feedback

Cuttings 141
  • Better Lead Remote Teams - some tips for managing remotely from best practice
  • Why salespeople struggle to lead - insights from Harvard Business School research on making the transition to sales management

Cuttings 140
  • ’’Near misses’ or ‘Great catches' - learnings from a new approach to patient safety in the UK NHS
  • Generative conversations - guidance for having more productive conversations ‘conversations worth having'

Cuttings 139
  • Conflict and Collaboration - you have other options when working with conflict but only collaborating delivers innovation.
  • Accidental adversaries - when short term gain gets in the way of long term collaboration, both parties can suffer losses.
  • The dialogue of change - communication is often poor during times of change. Dialogue may be an answer

Cuttings 138
  • The Workforce of the Future - some more megatrends research, this time from PwC which looks at scenarios for 2030
  • “Good” Work for Health and Wellbeing - providing the right environment for work is more important that healthy eating or fitness options
  • E-learning - get the basics right if you want to maximise the effect of e-learning

  • The latest on teams - a couple of articles commenting on what makes teams be more effective…
  • Most managers think they are good coaches - They are not - a reflection on some research from EDHEC Business School
  • Do you listen or just hear? - some tips for better listening

Cuttings 136
  • Getting to Yes (or Si, or Oui, or Da, or Ja, or Hai…) cross cultural negotiation tips from Erin Meyer
  • Wisdom can’t be taught Manfred Kets De Vries on how wisdom can be developed.
  • Teamwork is more than a buzzword some observations from an article in the Irish Independent

Cuttings 135
  • Unlocking the potential of diverse teams - applying the principles of ‘real teams’ first proposed by Jon Katzenbach.
  • Customer experiences - what are Asian companies more successful?
  • GDPR - a short advisory on the database for this newsletter and your information

Cuttings 134
  • Strengths based performance conversations - some new research from the CIPD.
  • Effective Cross-Functional Teams - setting the parameters for success.
  • How to create mistrust at work - just cc your boss on intra-team communication!

Cuttings 133
  • Managing locally remote talent - an insight to managing flexible working environments in project management
  • What will work look like in 2030 - four scenarios from PwC’s futures research
  • Common biases - which biases affect our thinking?

Cuttings 132
  • Seven Leadership Traits Not Normally Mentioned Some important but different ideas for leaders and managers to focus on.
  • First Impressions Are Often Wrong First impressions are irresistable but a new book identifies why they are nearly always flawed
    • Are You a Strong- or Weak-Link System
    Teams and organisations will benefit by knowing whether it is better to improve their strong link or their weaker link

Cuttings 131
  • HR challenges beyond 2017 - summarising the current issues facing the profession.
  • Generation Z - the teamwork generation - millennials like working in teams .
  • Employees are happier in age diverse teams - so says some recent studies.

Cuttings 130
  • Great Capabilities through Real Teams. Some reflections about how to develop great cross functional capabilities.
  • If old dogs can learn new tricks, why does organisation change still fail? The brain adapts to change so why not here?
    • The short term and long term effects of increased workload. Long term productivity falls as workload increases

Cuttings 129
  • Give your teams face-to-face time - getting remote teams together improves results
  • Perform like the All Blacks - develop a feedback-rich culture to emulate the best rugby team in the world
  • Influencing without authority - managers need to be aware that their impact is different to their intention - the gap is great.
Cuttings 128
  • The Caring Leader - a caring attitude delivers results for leaders.
  • Matrix Management is about Surfacing Conflict - don’t try to suppress conflict in a matrix, constructive conflict is how it works
  • Trust is the key to success in the digital workplace - creating real value from new working practices

  • Could do Better - a report on best practice in goal setting and performance appraisal.
  • Examples of employee engagement - more best practice from 6 leading companies
    • Three-quarters of employees crave more freedom at work -
    a key message from employees: more leadership and less micro-management, otherwise we leave!

Cuttings 126
  • Middle Managers and Trust - a report from the CMI on the low level of trust in leadership
  • Managing by Wandering Around - pioneered in Hewlett-Packhard, MBWA is especially relevant today
  • Innovation - the Atlasssian way - lessons and ideas from the Australian software company

Cuttings 125
  • Generation Y behaviours and what they mean for you Gen Y is now the majority of the workforce, so if you haven’t adjusted your management approach yet - do so now.
  • The Coaching Mindset Jeremy Snape offers some learning from elite sports coaching.
  • Financial incentives scrapped… A UK fund manager has stopped paying bonuses - because they create the wrong behaviours
  • Middle Managers and Trust - a report from the CMI on the low level of trust in leadership.

Cuttings 124 August 2016
  • Relationships are important at work - backing from neuroscience and research for building positive relationships.
  • Positive Psychology and Change - a new book by Sarah Lewis summarises why and how this stuff works.
  • Storytelling for scientists and technical people - scientists are renowned for not communicating well. The University of Texas has a way to help.

Cuttings 123 June 2016
  • The state of employee engagement - a new survey on engagement.
  • The brain is always learning... - some cautionary notes on the impact of digital media.
  • Dealing with disappointment - creating opportunities for coaching.

  • Why Teams Don’t Work - an interview with Professor Richard Hackman on his work work with top teams.
  • People don’t know what is expected them - more evidence that our target setting processes don’t work.
  • Matrix teams are everywhere - most people are now working in some form of matrix, so need a different way of collaborating.

Cuttings 121 February 2016

  • It pays to be nice to people Some studies point to the performance rewards of being civil at work - and not just to those directly involved.
  • The dark side of corporate culture Pursuing a cultural 'fit' can lead to problems, especially in ignoring diversity.
  • You see what you want to see The phenomenon of affective reality - and its implications.

Cuttings 120 December 2015

  • Get out of the way when your people are learning. Herbie Hancock's advice to managers following his long career as a jazz great.
  • What's the best way to manage a virtual team? Some thoughts on virtual team working.
    • Generation Y play the long game.
    It seems they are not as opportunist as they are painted.

Cuttings 119 October 2015
  • Creating a culture of FLOW Some basics for creating employee engagement at the workplace.
  • Time to ditch the performance appraisal? Yet more damming surveys of current practice points to setting up a new system.
    • Recruitment and retention issues Reports suggest that recruitment is becoming more difficult and costly.

Cuttings 118 August 2015
  • Leadership 2030: Implications for leadership from the Megatreds 2030 research.
    • Highlights from WAIC 2015:
    Some of the key messages from some of the sessions that I attended.
    • Comments and quotes from WAIC 2015:
    Some quotes and thought provoking comments from the conference.

Cuttings 117 June 2015
  • Megatrends 2030 What is driving the organisation in the immediate future.
  • 5 strategies to overcome distrust Some tips to rebuild relationships and trust in teams
  • Roger Harrison A tribute to one of the greats of organisation consulting who died recently.

Cuttings 116 April 2015
  • Investing in First Line Leaders The Forum Corporation research on the value of investing in this group.
    Most effective Group Size for Dialogue Some empirical research that shows small groups are better than large ones.
    Management is not a long term goal for GenY We may be misinterpreting the career goals of Gen Y, leading to a shortage of managers.

Cuttings 115 February 2015
  • Leading Change Management - 10 principles for success based on experience at Strategy& and the Katzenbach Center
    • 5 C's for a great workplace -
    some comments adapted from Tom Terez in the ideas that underpin great places to work
    • Review: Positive Organisation Development Cards -
    Sarah Lewis has produced an excellent tool for guiding discussion in positive change environments

Cuttings 114 December 2014
  • Waigaya The Honda way to more participative and innovative meetings
  • Time to Kill Performance Ratings Traditional performance management systems are potentially damaging.
    • A Mindset for Success Why looking at what you have done and can do is more beneficial than past review of success

Cuttings 113 October 2014
  • Better Meetings Dick and Emily Axelrod share some insights for more productive meetings
  • The Importance of Storytelling Using metaphor and story is an ancient approach, still relevant for engaging people in change and cultural norms.
    • Low Trust in Leaders Research from Forum suggests there is a global trust gap between employees and leader

Cuttings 112 August 2014
  • The Art of Influencing Without Authority 5 tips which ties in with my own research on how to get results without formal authority.
  • Why You Hate Work A major survey into the reasons for dissatisfaction and 4 needs that can be easily met that turn the tide.
  • The Top 10 Reasons That Your Employees Really Quit Dispelling the myth that people leave for more money

Cuttings 111 June 2014
  • Jazz negotiation Negotiate like a jazz master to be more effective - so says Michael Wheeler in his new book.
    • Online body language How you look is important on web and video conferences, and even has an impact on telephone credibility. Some tips from Citrix on creating a positive impact.
    • One third of employees find appraisals 'unfair'
    The latest employee Outlook survey from the CIPD reveals a lot of improvement is needed in performance management.

Cuttings 110 April 2014
  • Management makeover needed for the new world of work: some observations from recent research on the skill gaps of managers.
    • Organisations don't change - people do: a call from McKinsey to focus on inner change in order to achieve organisation goals
    • The importance of being mindful:
    a challenge for the current business environment from strategy+business

  • Leadership lessons from Nelson Mandela's life summarises some of the management press tributes to the South African leader.
    How to deal with a boss with zero Emotional Intelligence contains some tips and ideas from Judith Glaser
    The Frederickson/Losada 'Magic Ratio' under question highlights flaws in the math of the 3:1 positivity ration.

Cuttings 108 December 2013
  • The Neuroscience of Leadership -understanding what is happening in our brains, as a result of the latest findings in neuroscience, can help us to work more effectively as leaders in change.
  • Managers Lose Trust By Not Saying Sorry - a survey shows that managers are losing trust from their staff by not apologising for mistakes - and they are not dong anything about it.

Cuttings 107 October 2013
  • Engaging with your organisation: organisations need to think about how to engage their Gen Y employees
  • Conversational Intelligence: a review of a new book by Judith Glaser on how we can improve conversations.

Cuttings 106 August 2013
  • Leading Remote Teams: some insights and tips from Nancy Settle-Murphy of Guided Insights
  • The Emotional Intelligence Skills Employers Want: some comments from Daniel Goleman about the increasing importance of emotional intelligence.
  • Admiral Sir Sandy Woodward An L&D memory of Sir Sandy who died recently
Cuttings 105 June 2013
  • Engagement in a Virtual World - some observations from BlessingWhite on engagement issues with teleworking
  • L&D Priorities - survey information on the priorities for learning and development in 2013
  • Seven Secrets to Manage Change - a checklist for effective change management

Cuttings 104 April 2013
  • Matrixed leadership at Siemens - an case study in how leadership works in a global matrix from one of the Hay Group's best companies for leadership
  • Leadership skills - Dianna Booher explains the key characteristics of true leaders from her book: "Creating Personal Presence: Look, Talk, Think, and Act Like a Leader"
  • Learnings from the Long View - some insights from Peter Schwartz on what has gone wrong with some of his scenario thinking

Cuttings 103 February 2013
  • Collaborative leadership - an edited excerpt from a new book written by two executives from Cisco.
  • Gen Y value job fulfilment over pay - more evidence to support the employee engagement trend

Cuttings 102 December 2012
  • Jazz Leadership - a report from a Vienna jazz club and Yes to the Mess - A review of Frank Barrett's new book.
  • What's on Managers Minds - latest survey results from Roffey Park
  • And a bumper collection of Snippets to provoke your thinking

  • Getting Results through Win-Win Negotiation - A review of my new book, now released.
  • Changing Organisational Culture: Do You Do It Top-Down or Bottom-Up - latest thinking suggests the latter...
  • Leadership and Management Lacking - a review by the CIPD shows some costly deficits in management

  • The Past 100 Issues - A review of the themes and favourites from the past issues - showing up a lot of recurring thinking with links to the original articles.
  • A BIG collection of Snippets to provoke your thinking and reflecting for the next 100 issues...