Cuttings 72

A New Year and a new edition of Cuttings. This is the 18th year of continuous production of the newsletter that is now read by thousands of subscribers worldwide. I also know that some editions are regularly printed and circulated around organisations and training courses. It regularly received positive comments from readers, for many of whom it is the only e-newsletter they do not trash on receipt!

You can access the
archive on this website, and download the new edition - Cuttings 72 - which has articles on employee engagement, the behaviours of successful leaders and how to make customers feel better.

Thanks for your continued support and Happy Reading!!

Geof