New Directions designs and delivers skills development programmes for all sizes of organisations, from core communication skills in multi-national companies to management development for complete management teams in SMEs and not-for-profit organisations. How we work:
We always start where you are by researching your needs and the needs of the target group. Then we design workshops and events that utilise well researched and practical models, exercises and case studies; developing new exercises and activities to simulate the real working environment where necessary. We follow a learner centred and practical approach in all of our designs to ensure the best transfer of learning into the workplace.
Key Benefits
• Tailored programmes designed to meet your needs
• Well researched and practical models, exercises and designs
• Learner centred approach
Capabilities
Interpersonal communications and Influencing - our flagship programme is Getting Results Without Authority™, which has been helping individuals and organisations to survive - and thrive - in the current organisational realities where authority is not enough. Clients include: LHS, BT, Tyco, Continental Tyres, Amadeus, ISP, Eurocontrol, Northumbria University and Becton Dickinson. We also offer an intensive 3.5 day residential interpersonal skills programme Focus on Influence through our partnership with Learning Consortium BVBA - this is the core communications programme for Philips and for NXP Semiconductors, worldwide.
Conflict Management and Win:Win Negotiation - we use the work of Chris Argyris to help individuals analyse the causes of disagreements and work towards a mutually acceptable solution through the use of Inquiry and Advocacy; and we run workshops in Negotiating for Results using our four step OPEC model. Versions are available for specific applications such as cross-cultural/ international situations, and negotiation by telephone.
Project Management - with our partners, InterConnect SARL, we offer Winning Projects! a unique project management programme focussed on real projects and teams, using a blended training approach of e-learning accessed through intranet or internet portals, one-to-one telephone coaching, in-depth project reviews and intensive face to face workshops covering both the technical planning skills and the interpersonal implementation skills necessary for effective project management.
Performance Management - with experience in implementing performance management processes in a number of multinationals, we offer tailored courses in Communications Skills, Coaching and Feedback, Assessing and Evaluating Performance, often using professional actors to enhance the learning process.
Management Skills - As well as development programmes in individual skills such as influencing and negotiation New Directions offers team leadership, performance management, strategic management and integrated management development programmes. One of our designs: Engineer as a Manager/Managing Technical Professionals has been used by technology organisations such as Texas Instruments, Liberty Global, BT, BBC Technology to develop their junior and middle management.
Internal Consulting Skills - a workshop designed to leverage technical ability inside an organisation, whether it is IT, HR, Learning & Development or another specialist or service department, used by BT, O2 and Transport for London.
Click on the programme name in the menu to see examples of our core programme designs and case studies of tailored and bespoke designs we have developed for clients across the public and private sector spectrum.